General conditions of return of goods:
The Returnees Policys and return is possible under the following conditions: Firstly, the user must receive the goods from the tipax or cargo officer. check the product . and if there is something wrong with the product during transportation . Do not receive the product. If you have found products that have apparent problems. the minutes . The review will only be possible with a postal product meeting minutes.
Cases that do not include returnees and return policies. Any involvement and seizure of goods, including the use, confounding or opening of the seal, tearing the label prevents the possibility of cancelling the purchase or return of the goods. Therefore, before opening and using the product, pay attention to the expiration date, the matching of the goods to the site and other items The Returnees Policys .
After receiving the goods by the warehouse, it will review the quality control section declared by the user. In case of the accuracy of the goods and the problem, the goods will be replaced and the payment will be returned. Otherwise, the goods will be sent back to the customer
Replacement of returned goods is only possible if the goods are in stock. Otherwise, after the return of the goods, the cost will be returned.
Defects or contradictions in the goods:
If there is a problem with the goods. Dear users, within 1 day (after receiving the goods) they must submit their return request by providing explanations in the site’s return registration section or contacting support. After reviewing the case and confirming the request, the support team performs the necessary process for returning or replacing the goods.
Repatriation conditions:
After returning the goods to the pearl warehouse of the capital and checking by the quality assurance team and confirming the problem, the fee will be added to the user’s credit and in case of request for the return of funds to the bank account, the user is obliged to enter the card information that matches the person ordering the account and inform the support. After receiving the product, the return will be checked and confirmed within 24 hours.